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Terms of Service — K12 Products AI

Effective Date: June 15, 2026

1. Acceptance

By using K12 Products AI at k12.solutionscay.com (“the Service”), you agree to these Terms. If you do not agree, do not use the Service. These Terms are between you and Solutions Cay LLC (“Solutions Cay,” “we,” “us”).

2. Eligibility

The Service is available by invitation only to authorized staff at K-12 school districts and purchasing cooperatives. You must be 18 or older. Students are not permitted to use the Service.

3. Your Account

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately at [email protected] if you suspect unauthorized access. Accounts are personal and may not be shared.

4. Acceptable Use

You agree to use the Service only for lawful purposes related to K-12 food service operations, procurement, and compliance. You may not:

  • Attempt to reverse engineer, scrape, or bulk-extract data from the Service
  • Use the Service to transmit harmful or unlawful content
  • Share your account credentials with others
  • Represent AI-generated output as guaranteed regulatory or legal advice without independent verification

5. AI-Generated Content

Sage, our AI assistant, provides information to assist your decision-making. AI-generated responses may contain errors or omissions. You are responsible for independently verifying any compliance-related output — including CN label determinations, Smart Snacks eligibility, and USDA Foods matching — before acting on it. Solutions Cay makes no warranty regarding the accuracy or completeness of AI-generated content.

6. Federal Database Data

The Service aggregates data from federal public-domain sources including USDA Food Data Central (FDC), the Child Nutrition Database (CNDB), and USDA Foods. Solutions Cay does not warrant that this data is current or error-free. Consult official agency sources for authoritative information.

7. Intellectual Property

The Service, including its software, design, and proprietary content, is owned by Solutions Cay. Federal database data is public domain. You retain ownership of any content you input. We may use aggregated, anonymized usage data to improve the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. SOLUTIONS CAY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SOLUTIONS CAY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED AMOUNTS YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Termination

We may suspend or terminate your access at any time for violation of these Terms or at our discretion. You may close your account by emailing [email protected].

11. Governing Law

These Terms are governed by the laws of the State of Texas. Disputes shall be resolved in the state or federal courts of Collin County, Texas.

12. Changes

We may update these Terms. We will notify you by email. Continued use after changes constitutes acceptance.

13. Contact

Solutions Cay LLC · Plano, Texas · [email protected]